Error rate increased on WhatTheFont

Incident Report for Monotype

Resolved

The issue affecting  WhatTheFont functionality on Enterprise has been resolved. All services are now operating normally. We apologize for the disruption and appreciate your patience while we worked to fix the problem.
Posted Oct 01, 2026 - 22:53 UTC

Monitoring

We have applied the fix affecting WhatTheFont functionality on Enterprise. Closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
Posted Oct 01, 2026 - 22:45 UTC

Identified

We have identified the issue affecting WhatTheFont functionality on Enterprise. Our team is coordinating with a third-party service provider for the fix. We will provide updates as soon as more information is available. Thank you for your patience.
Posted Oct 01, 2026 - 21:21 UTC

Investigating

We’re aware of an issue currently affecting WhatTheFont and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
Posted Oct 01, 2026 - 20:27 UTC
This incident affected: Monotype Fonts (WhatTheFont).