The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.
Posted Feb 24, 2026 - 09:31 UTC
Update
The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.
Posted Feb 24, 2026 - 08:43 UTC
Update
We are actively working with our vendor to investigate increased error rates and implement a fix. We will continue to monitor the situation closely and provide updates as they become available.
Posted Feb 24, 2026 - 06:21 UTC
Monitoring
Our vendor is continuing to investigate todays increased error rates.
Posted Feb 23, 2026 - 21:59 UTC
Update
Our engineers continue to work with our login service vendor and are monitoring any further issues.
Posted Feb 23, 2026 - 19:19 UTC
Update
Our engineers are still working on the investigation. We will share more details as they become available.
Posted Feb 23, 2026 - 16:34 UTC
Investigating
We’re aware of an issue affecting Enterprise and Extensis Connect login for some of our customers and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.
Posted Feb 23, 2026 - 15:34 UTC
This incident affected: Monotype Fonts (Login-SSO) and Monotype Connect (login).