Error rate increased on Extensis Connect Login

Incident Report for Monotype

Resolved

The issue has been fully resolved, and all services are now functioning normally. We sincerely apologize for the disruption and appreciate your patience throughout the process.

Posted Jul 02, 2026 - 11:26 UTC

Monitoring

The fix has been applied, and we’re starting to see services recover. We’re closely monitoring system performance to ensure everything remains stable. We’ll keep watching things and share any updates here.

Posted Jul 02, 2026 - 10:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2026 - 09:19 UTC

Investigating

We’re aware of an issue affecting Extensis Connect login for some of our customers and are actively investigating. Our engineering team is on it, and we’re working to get everything back to normal as quickly as possible. We’ll keep you updated right here.

Posted Jul 02, 2026 - 08:30 UTC

This incident affected: Monotype Connect (login).