Login Issue
Incident Report for Monotype
Postmortem

A root-cause analysis for this issue has been performed and is now available at:
https://monotyperca.s3.us-east-1.amazonaws.com/2024/11/02/20241102_Enterprise_Login_Issue.pdf

Posted Dec 04, 2024 - 09:15 UTC
Resolved
The issue has been resolved.
Posted Nov 01, 2024 - 21:58 UTC
Update
We are currently investigating the issue. More information will be provided shortly.
Posted Nov 01, 2024 - 20:26 UTC
Update
We are currently investigating the issue. More information will be provided shortly.
Posted Nov 01, 2024 - 19:51 UTC
Investigating
We are observing issue logging into Enterprise. The team is currently investigating. We will share further information shortly.
Posted Nov 01, 2024 - 19:35 UTC
This incident affected: Monotype Fonts (Login-SSO).
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